Legal Notice

Welcome to this space. As a user, it is important that you know these terms before continuing to browse.

Relaxia Resorts, S.L.U. as the responsible party for this website, commits to processing the information of our users and clients with full guarantees and to comply with national and European requirements that regulate the collection and use of personal data of our users.

This website, therefore, strictly complies with the Organic Law on Protection of Personal Data (hereinafter LOPD) and other applicable regulations, with Regulation (EU) 2016/279 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (hereinafter GDPR) and with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter LSSICE).

Data controller

• Identity of the Controller: Relaxia Resorts, S.L.U.
• Trade name: Pérez Moreno
• Tax ID: B-35033687
• Registry Data: Incorporated as Majec Comercial De Explotaciones, S.L., registered in the Commercial Registry of Las Palmas, folio 165, volume 195, book 114, section 3rd, sheet 1615, registration 1st.
• Address: C/ Francisco Gourié No. 107 4th Floor, Las Palmas de Gran Canaria, Postal Code 35002
• Email: info@relaxia.net
• Activity: Non-hotel tourist accommodations

General conditions of use

These General Conditions regulate the use (including access) of the web pages that are part of the Relaxia Resorts, S.L.U. website including the contents and services made available on them. Any person who accesses the website www.relaxia.net (the “user”) accepts to be subject to the General Conditions in force at any given time. By user is understood the person who accesses, navigates, uses or participates in the services and activities developed on the website.

Personal data we collect and how do we use it

The terms relating to privacy and data protection are stipulated in our Privacy Policy.

User obligations and commitments

The user is informed and accepts that access to this website does not in any way imply the start of a commercial relationship with Relaxia Resorts, S.L.U. In this way, the user commits to use the Website, its services and contents without contravening current legislation, good faith, generally accepted uses and public order. Likewise, the use of the Website for illicit purposes or harmful to Relaxia Resorts, S.L.U. or any third party or that, in any way, may cause damage or prevent the normal functioning of the Website is prohibited.

Regarding the contents (information, texts, graphics, sound and/or image files, photographs, designs, etc.), the following is prohibited:

1. Their reproduction, distribution or modification, unless authorized by their legitimate owners or legally permitted.
2. Any violation of the rights of the company or its legitimate owners over them.
3. Their use for all types of commercial or advertising purposes, other than those strictly permitted.
4. Any attempt to obtain the Website contents by any means other than those made available to users, as well as those commonly used on the network, provided they do not cause any damage to the Relaxia Resorts, S.L.U. Website.

When using the website www.relaxia.net, the user commits not to carry out any conduct that could damage the image, interests and rights of Relaxia Resorts, S.L.U., or third parties or that could damage, disable or overload the portal www.relaxia.net, or that prevents, in any way, the normal use of the website.

However, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Relaxia Resorts, S.L.U., cannot guarantee the absence of malware or other elements that may produce alterations in the user’s computer systems (software and hardware) or in their electronic documents and files contained therein, although it implements all necessary means and appropriate security measures to avoid the presence of these harmful elements.

Security measures

Personal data communicated by the user to Relaxia Resorts, S.L.U., may be stored in files, whose processing will be carried out by Relaxia Resorts, S.L.U., assuming all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with what is established in current data protection regulations.

Relaxia Resorts, S.L.U. uses a secure channel and transmitted data is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that user confidentiality is guaranteed.